All posts by kristydalton

Pre-Conference Workshop for Intro to Government Social Media

We’re announcing our first pre-conference workshop, “Introduction to Government Social Media”. This 3-hour session will be held on Monday, April 23, 2018 from 2-5 p.m., prior to the official kick-off of GSMCON2018.

We often hear that there should be an introductory training session for social media professionals who are either 1) new to government or 2) familiar with government but new to managing social media.

Workshop Topics Covered

  • What government social media managers should know about Facebook, Twitter, LinkedIn and Nextdoor (including government-specific TOS and features)
  • Overview of government-focused social media issues, including public records, FOIA, Freedom of Speech and more.
  • Quick primer on government social media policy.

Speaker(s) for this workshop are to be announced.

The workshop fee is $75 and may be purchased along with your GSMCON attendee ticket. During registration, select the Workshop Add-on during checkout. Registration is now open!

Golden Post Award Winners

Social media managers in government were honored  during the Golden Post Award ceremony on April 12 at the Dallas Sheraton during the Government Social Media Conference & Expo.

The award committee reviewed over 125 entries to select finalists in  6 categories. The committee also named a Top Social Media Advocate in Government, which was not open for entry.

New this year, Facebook partnered with GSMCON to name their own “Facebook Favorite” award as a part of the Golden Post program.

View winning entries here!

Finalists announced for 2017 Golden Post Awards

We are pleased to announce the finalists for the 2017 Golden Post Awards!

The award committee reviewed over 125 entries to select finalists in six categories. The winners in each category will be revealed at the 2017 Government Social Media Conference & Expo (GSMCON) in Dallas, Texas on April 12, 2017 during a ceremony at 1:15p.m.

The 2017 “Golden Post Awards” is the third annual award program exclusively designed to honor outstanding use of social media by local and state government agencies in the U.S.

The finalists are listed in random order.

Outstanding Social Media Results Finalists

  • City of West Hollywood, California
    “Social Media Takeover During LA Pride”
  • Utah Department of Transportation
    “Don’t Crowd the Plow”
  • City of Gilbert, Arizona
    “Can’t Stop The Feeling Social Video”
  • Sarasota Police Department, Florida
    “Sarasota Police Honor Fallen Officer & Son They Never Knew”
  • Sacramento County Office of Emergency Services, California
    “Social Media for the Whole Community”

Best Use of Humor on Social Media Finalists

  • Provo City, Utah
    “The Garbage Can-Can”
  • Lawrence Kansas Police Department
    “Drunk Driving and Tortilla Chips”
  • Iowa Department of Natural Resources
    “Nature Is Funny”
  • Texas Department of Transportation
    “#WeShouldntHavetoTellYouThis: Don’t PokemonGO and Drive”
  • Fort Worth Police Department, Texas
    “Stormtrooper Recruitment Video”

Social Media Strategy in Solving Crime Finalists

  • North Port Police Department, Florida
    “North Port Police Department Social Media Strategy”
  • Oklahoma Department of Wildlife Conservation-Game Wardens
    “Oklahoma Game Wardens Use Facebook to Solve Wildlife Crime”
  • Tennessee Bureau of Investigation
    “AMBER Alert: Social Media’s Role In Rescuing Carlie Trent”
  • Orem Police Department, Utah
    “#Tattletale Tuesday”
  • Orange County Sheriff’s Department, California
    “OC Jail Escape”

Best Use of Crowdsourcing Finalists

  • City of Round Rock, Texas
    “Lost Teddy Alert”
  • Tennessee Department of Transportation
    “Safety Message Contest “
  • City of Lakeland, Florida
    “City of Lakeland Community Values Survey 2017”
  • Office of Iowa Secretary of State
    “Elections 101- #IAparticipate”
  • City of Orlando’s Downtown Development Board/ Community Redevelopment Agency, Florida
    “Best of DTO Photo Contest 2016”

Social Media Crisis Communications Finalists

  • Butte County Sheriff’s Office, California
    “Butte County Sheriff’s Office response to the Oroville Dam Spillway Emergency”
  • Washington State Patrol
    “Cascade Mall Shooting Media Response”
  • City of Orlando, Florida
    “Pulse Night Club Tragedy”

Government Social Media Policy Finalists

  • Skagit County, Washington
  • City of North Port/North Port Police Department, Florida
  • City of Brentwood, Tennessee


If you have any questions about the Golden Post Awards, please contact Government Social Media at (888) 803-9401 or email


Golden Post Award Entries accepted until March 8

We are seeking entries for the 2017 “Golden Post Awards” – the third annual award program exclusively designed to honor outstanding use of social media by local and state government agencies in the U.S.

Captain Zach Perron of the Palo Alto Police Department accepts 2016 Golden Post Award
Captain Zach Perron of Palo Alto PD accepts 2016 Golden Post Award
Eligible agencies include any government or quasi government entity or program from a city, town, township, village, borough, county, state, regional or tribal government or territory of the United States. This awards program is NOT open to federal agencies, educational institutions, military, or any agency outside of the United States or its territories.

Read the 2017 program changes to learn how we’ve updated the program.

2017 Golden Post Awards Timeline
Contest Opens: Thursday, Feb. 23, 2017 at 9am PT
Entry Deadline: March 8, 2017 AT 11:59pm PT
Finalists Announced: March 15, 2017
Winners Named: GSMCON2017 Awards Ceremony (1:15-2:30pm) on April 12, 2017

Go to the Golden Post Awards page to read the full eligibility requirements and to submit your entry!

CIA & NATO Keynotes Join GSMCON2017 Lineup

Carolyn ReamsWe are pleased to welcome Carolyn Reams from the Central Intelligence Agency as a new keynote speaker for the Government Social Media Conference & Expo (GSMCON2017) in April 2017 in Dallas, Texas.

From the CIA’s epic first tweet to their ongoing engagement strategy, GSMCON attendees will learn from the agency’s social media lead.

Franky SaegermanFranky Saegerman of NATO will be traveling all the way from Brussels in western Europe to speak to GSMCON attendees. He is the Head of Digital Insights and also served as the head of the social media team from 2012 to 2015. We are honored to welcome Franky to our event.

Register for GSMCON2017 Today

Our new speakers are joining representatives from Facebook and LinkedIn for the GSMCON2017 keynote lineup! Make sure to get registered today.

Register Now

Facebook & LinkedIn Send Keynote Speakers to GSMCON2017

We are honored to welcome keynote speakers representing social networks Facebook and LinkedIn at the Government Social Media Conference & Expo in Dallas, Texas in April 2017.

We welcome the return of Facebook’s global government outreach director, Katie Harbath at our 2017 event. LinkedIn will also send a representative from their team to deliver keynote remarks.

Look for more exciting announcements about GSMCON2017 keynote speakers over the next couple of weeks. We have also recently made breakout session selections and will be announcing our event lineup shortly. The event received an overwhelming 117 speaker submissions this year! GSMCON2017 is the third annual social media conference for government social media managers.

Call for Speakers is Closed – 65% more entries this year

With 117 speaker submissions received and only approximately 25 slots to fill, our Speaker Committee has a tough job ahead of them. We are honored to receive so much interest in GSMCON2017! The entries came in from both government and private industry, and some international speakers as well.

We will begin contacting candidates and making speaker announcements on December 2, 2016.

Early-Bird registration is now open!

Early-Bird Registration is Open for #GSMCON2017

Update: Early-bird has closed and we are now accepting Regular Registrations

Registration has just opened for the Government Social Media Conference & Expo in Dallas, Texas. Register now to save $100 with our early-bird special.

This is the 3rd annual social media conference focused on U.S. city, county and state government (although Federal, military, education and private industry representatives are also welcome!)

  • Conference Dates: April 11-13, 2017
    (Welcome reception April 10 at 7pm. See event schedule.)
  • Early-Bird Registration: Now through Dec. 30, 2016
  • Call for Speakers Closes: Tuesday, Nov. 22, 2016

Can’t attend in person? You may select a Virtual Pass during registration this year!

GSMCON2017 Call for Speakers is Open

We are seeking speakers to host breakout sessions at GSMCON2017! Speakers will receive a complimentary registration and Virtual Pass add-on. We are particularly looking for how-to’s and demonstrations this year. There are many suggested topics on the speaker proposal page.

Submit your proposal by the November 22, 2016 deadline.

We look forward to receiving your speaker proposal! GSMCON is the only major social media conference for local and state government social media managers. GSMCON2017 will be held in Dallas, Texas on April 11-13, 2017.

GSMCON2017 Will Be Held in Dallas, Texas

Here is preliminary information on the 2017 Government Social Media Conference & Expo! It will be the 3rd annual social media conference for U.S. city, county and state government.

Dates: April 11-13, 2017
Location: Dallas, Texas
Venue: Dallas Sheraton, 400 N. Olive St., Dallas, TX 75201
Room Block Rate: $138/night (government per diem)

Early-Bird (GSMO members $545, non-members $645)
Open Nov. 15 – Dec. 30, 2016

Regular (GSMO members $645, non-members $745)
Open Dec. 31, 2016 – March 24, 2017

Tentative Schedule:

Monday, April 10, 2017: Evening Welcome Reception
Tuesday, April 11, 2017: Full Day of General & Breakout Sessions
Wednesday, April 12, 2017: Full Day of General & Breakout Sessions
Thursday, April 13, 2017: Half Day of General & Breakout Sessions (ends @ noon)

Call for Speakers: November 1-22

Nicholaus Geier

Nicholaus GeierAs a GovDelivery Digital Engagement Strategist, Nicholaus Geier collaborates with government organizations to develop and implement comprehensive digital engagement initiatives, maximizing outreach and effectiveness. Nicholaus has had the opportunity to work with all levels of government on forming and executing digital strategy – from small towns to federal agencies. Recent partners include the Centers for Medicare and Medicaid Services, US Department of Veterans Affairs, Centers for Disease Control and Prevention, and US Department of Agriculture. The scale of such projects ranges from localized disaster alerts, to 2 billion email and text messages sent to millions of subscribers.

Prior to GovDelivery Nicholaus worked with the Minnesota Pollution Control Agency, political campaigns, and the Higher Education Consortium for Urban Affairs. He was born and raised in Minnesota, and resides in Minneapolis.

Maria Country

Maria CountryMaria is passionate about the need to provide superior customer experience. She has spent over 15 years helping both Private and Public Sector organizations implement technology and improve processes to better manage their customer communications, relationships and improve customer service. Maria leads Public Sector for Sprinklr setting strategy and targeting solutions to help Public Sector Agencies leverage digital and social to better inform, engage and service their constituents.

Michael Riedyk

Michael RiedykAs one of PageFreezer’s founders, Michael is the driving force behind the success of the company to date with more than 20 years of experience in building successful technology companies in Europe and North America, Michael is widely recognized as a leading innovator in Web 2.0 technologies government software services and content management. He was recognized in 2011 as a White House “Champion of Change” for his work with government-related Open Data and has received more than a dozen other awards for business leadership, technology innovation and community contributions.

Jaime Stein

Jaime SteinJaime’s extensive background includes expertise in social media and content marketing in finance, professional sports and hyper-growth technology businesses. He is an experienced advisor to senior leaders, including the C-Suite, on social media engagement strategies and crisis communications. In his current role as Global Director, Enterprise Client Strategy at Hootsuite, he builds relationships with some of the world’s most prestigious organizations to help support their digital marketing activities. Previously, Jaime has led the social media programs for the Canadian Football League, Tangerine Bank and Hootsuite.

Chad Barth

Chad BarthChad Barth is the Senior Political & Government Relations Manager for Eventbrite, where he helps campaigns, fundraising professionals and government agencies and departments manage and promote their events on Eventbrite’s platform.

Prior to joining Eventbrite, Chad worked for over 15 years on political campaigns. With a passion for technology that improves the collection and strategic use of supporter data, Chad helped the campaigns develop some of the most advanced, non-commercially available databases, web platforms and advanced VoIP technologies.

In Chad’s spare time he is also the founder of Concerts for a Cause a 501c3 organization that he started based on his annual Concert for Epilepsy, a fundraiser that, that its ten-year history, has raised more than $275,000 for epilepsy awareness and research.

Joseph Porcelli

Joseph PorcelliJoseph Porcelli is Senior City Strategist and “Professional Neighbor” at Nextdoor. Prior to joining Nextdoor, Joseph has worked in many professional capacities for Public Safety Agencies, in tech firms that support them, and in volunteer capacities to improve quality of life and increase safety and resilience in communities. You can find Joseph on twitter as @JosephPorcelli and on Linkedin at

Laurent Crenshaw

Laurent CrenshawLaurent Crenshaw is the head of Federal Public Policy for Yelp in Washington DC. At Yelp he has championed the company’s federal efforts to protect consumer freedom of speech on the Internet, and worked to implement yelp as a tool for the federal government.

Prior to joining Yelp in 2013, Laurent worked in the House of Representatives for over 11 years. During his tenure he served as the Legislative Director for Representative Darrell Issa focusing on technology policy issues, particularly in the areas of intellectual property, telecommunications and Internet law; and also worked in the offices of the House Majority Whip and House Republican Conference. Laurent successfully worked on numerous legislative efforts including the passage of the Leahy-Smith America Invents Act in 2011 and the fight to defeat SOPA and PIPA in Congress. Additionally, Laurent also serves on the board of directors for Public Knowledge and as a member of the American Library Association’s Public Policy Advisory Council.

Laurent obtained his undergraduate degree in International Relations from Stanford University in 2002 and his Juris Doctor degree from American University’s Washington College of Law in 2010.

Twitter’s Sean Evins is Latest Keynote for GSMCON2016

Sean EvinsTwitter is the latest platform to send a keynote speaker to the 2016 Government Social Media Conference & Expo. The social network will be represented by Sean Evins, senior partnerships manager for the government and elections team at Twitter.

Sean will deliver keynote remarks on Wednesday, April 6, at the second annual event for state and local government social media managers. He is part of a team driving creative use of the Twitter platform by government officials, agencies, and political campaigns.

TwitterGSMCON2016 is a one-of-a-kind training and networking event for those who manage social media in government. The conference now has representation by several of the largest social networks, including Twitter, Facebook and LinkedIn.

Regular Registration Ends After March 14, 2016

Regular registration pricing ends after March 14, 2016. Register for GSMCON2016 now!

Sean Evins

Sean EvinsAs Senior Partnerships Manager for the Government and Elections team at Twitter, Sean Evins is part of a team driving creative use of the Twitter platform by government officials, agencies, and political campaigns to help them deliver the best content that reaches, engages and delights the largest daily audience in the world.

Prior to joining Twitter in June 2012, Sean worked on Capitol Hill for the the House Administration Committee where he focused on franking communications and member and committee services, and served as floor assistant to the Chairman. He has also held other positions within the U.S. House, U.S. Senate, and the FBI, as well as with the non-partisan Cook Political Report during the 2008 election cycle. He holds a Bachelor’s Degree in Political Science from Rhodes College in Memphis, TN, and a Master’s in Government from the Johns Hopkins University in 2010.

Mayor Hillary Schieve

Mayor Hillary SchieveVoters elected Hillary as Mayor in 2014. Hillary brings to the Council her entrepreneurial experience as an employer and local business owner, as well as her out-of-the-box thinking which helped her businesses prosper during the downturn in the economy. She wants to use her business knowledge to help eliminate bureaucratic red tape and spur job creation. Hillary’s other key issues are economic growth, public safety, regional cooperation, and senior services.

Hillary is the owner and operator of two clothing stores in the Midtown – a shop with recycled apparel for teenagers and a similar clothing store for business professionals.

Hillary was born and raised in Reno, Nevada. She attended Reno High School and Arizona State University. Hillary grew up figure skating. She competed nationally in pursuit of an Olympic dream, but was stricken with kidney failure. Her sister saved Hillary’s life by donating her kidney for a transplant operation. Hillary is a tremendous advocate for organ donations and lobbied nationwide to promote organ donor awareness. She founded the world’s largest online organ donor card program.

Hillary’s business success landed her the Reno Gazette-Journal’s 2011 “Entrepreneur of the Year” award. Hillary was also named by the Nevada Young Professional Network and the Gazette-Journal as a “Top Twenty under Forty” recipient for her business expertise and her community service endeavors. Hillary is also a two time recipient of the NV Energy Women of Achievement award.

Hillary is a founding member of the Midtown Merchants Association. She is also a board member of the Nevada Youth Empowerment Project for homeless teens.