Best Social Media Customer Service
This category honors a government agency for consistently outstanding work in Customer Service on social media, centered on problem-solving, transparency, candor, and delivering a positive experience by showing they truly care.
(Update) The results are still coming in! Finalists will be named by Tuesday, February 25 at noon PT. The regular registration period will be extended through Feb. 25 as well.
The categories doubled and number of judges tripled for the 2020 program, and we appreciate your patience as we continue to collect the results!