(Update) The results are still coming in! Finalists will be named by Tuesday, February 25 at noon PT. The regular registration period will be extended through Feb. 25 as well.
The categories doubled and number of judges tripled for the 2020 program, and we appreciate your patience as we continue to collect the results!
There are ten (10) award categories for the 2020 competition. You may only submit one entry per category, and you may only submit up to 3 entries overall in this award competition. Submitting the same entry under multiple categories will NOT increase your chances of winning. A good strategy is to customize a solid entry to be an excellent match for a particular category.
Are you eligible to enter? Read the official Rules and Eligibility to see what agencies are eligible to enter.
1. Best Facebook Presence
This category recognizes a government Facebook presence that rises above the noise and creatively uses the platform and its many tools to successfully engage with the public.
2. Best Twitter Presence
This category recognizes a government Twitter presence that successfully makes an impact with the public, earns meaningful interaction and achieves significant results.
3. Best Instagram Presence
This category recognizes a government Instagram presence that builds strong community with followers with creative visual storytelling.
4. Best LinkedIn Presence
This category recognizes a government agency that uses LinkedIn to share compelling narratives about work culture, reach new audiences and earn powerful results in social recruitment.
5. Best Nextdoor Presence
This category recognizes a government agency that embodies what it means to be a good neighbor by using Nextdoor to show heart, emphasize community and make an impact.
6. Best Podcast
This category honors a government agency’s efforts in producing an exceptional Podcast that connects with outsiders through storytelling and compelling conversation.
7. Best Use of Live Video
This category recognizes a government agency’s successful use of Live Video on a social media platform to powerfully engage their audience, tell an important story and elevate their social media strategy.
8. Best Use of Video
This category honors a government agency for outstanding use of Video – whether highly produced or edited on a cell phone – to capture the public’s attention and create a meaningful impression.
9. Best Social Media Customer Service
This category honors a government agency for consistently outstanding work in Customer Service on social media, centered on problem-solving, transparency, candor, and delivering a positive experience by showing they truly care.
10. Best Use of Social Media in an Emergency
This category honors a government agency for their exceptional use of social media during an emergency, demonstrating solid social media crisis strategy in effectively reaching the public in the time where it matters most.